| 30 DAYS
MONEY BACK GUARANTEE
| WORLDWIDE SHIPPING
If you ordered the wrong size and would like to replace for an alternative size, you must return the product within 5 working days with the original packaging.
If any Ionic Balance Band is found to be defective within 100 days of purchase, return the product to Ionic Balance with the proof of purchase, and we will gladly exchange it. You will receive a free brand new replacement of the same colour and size. Please be aware that you must include £1.95 shipping and handling fee.
Claims against general wear and tear, failure to comply with product usage guidelines, misuse or accidental damage are considered as invalid claims.
*Excludes: 1. Factory Seconds / B-Stock 2. Printed logo on Fusion Magnetic Ionic Bands
Ionic Balance Returns
Sports Performance & Technology Centre
1 Carsegate Road North
It is your responsibility to provide proof of return. We do not accept liability for lost, damaged or undelivered items. We therefore recommend returning the goods through traceable means. Please note that if you are sending via the Royal Mail a LARGE 1st or 2nd Class stamp is required. Affixing the incorrect postage will delay your return by up to a week and you may be asked to cover the insufficient postage charge that we have to pay Royal Mail to release your package.